*Where you see “pharmacist*” a trained community pharmacist may be able to treat you under the Common Ailments Scheme which means he or she may be able to supply you with the required medication free of charge without having a prescription from the doctor.
Condition |
What to do |
|
Abdominal pain
|
Please ring and speak to a member of the Practice Team to access the triage service. If very severe may have to go to A&E. |
| Acne | Consult your community pharmacist*. If very severe may have to go to A&E. |
| Acute Asthma | Please ring and speak to a member of the Practice Team to access the triage service. |
|
Back Pain
|
Most back pain can be managed at home with advice from a pharmacist*. If back pain is severe or ongoing you could see the advanced physiotherapist - contact the Practice Team for appropriate appointment. |
| Blood test | Only tests requested at the practice are done at the practice. If requested by hospital or other services please contact Community phlebotomy services at Grove Clinic with appropriate forms. Click here for their contact details... |
| Breathlessness | Please ring and speak to a member of the Practice Team to access the triage service. |
| Burns | Please contact A&E or district nursing services. |
|
Cellulitis (skin inection)
|
Please ring and speak to a member of the Practice Team to access the triage service. |
| Cervical smears | Please ring to book an appointment with a practice nurse. |
| Chest infection | Please ring and speak to a member of the Practice Team to access the triage service. |
| Chest Pain | If severe/feels like a heart attack go to A&E ASAP or dial 999. Otherwise please ring to arrange triage call back. |
| Chicken Pox | Consult your community pharmacist.* |
| Cold sores | Self care at home or consult community pharmacist* for advice. |
| Colds | Self care at home or consult community pharmacist* for advice. |
| Constipation | Self care at home or consult community pharmacist* for advice. |
| Contraception | Please ring to book an appointment with a practice nurse. |
| Contraception - morning after pill | Available from the community pharmacists, or, if in school, the school nurse. |
| Cough | Most simple coughs/colds can be self managed at home with support from a community pharmacist. If not settling in 2 weeks, please ring to access the triage service. |
| Cystitis | Self care at home or consult community pharmacist. If problem persists, please ring and speak to a member of the Practice Team to access the triage service. |
|
Dental problem
|
Please consult your dentist. |
| Diarrhoea | Most simple diarrhoea can be self managed at home with support from a community pharmacist. If worsening/still unwell for more than a week contact the Practice Team. |
| Dizziness | If problem persists, please ring and speak to a member of the Practice Team to access the triage service. |
|
Ear syringing
|
Please ring to book an appointment with a practice nurse. |
| Eczema | Self care and consult your community pharmacist*. If not settling book an appointment with a GP. |
| Eye soreness/infection | Self care is now recommended for conjunctivitis. If infection is more severe, please consult your optician. Find an optician near you at www.eyecare.wales.nhs.uk. |
| Eye injury | Go to A&E. |
|
Fit note ("sick note")
|
Please ring to speak to a member of our Practice Team. |
| Flu | Self care at home or consult your community pharmacist for advice on how to ease symptoms. If symptoms persist, please ring and speak to a member of the Practice Team to access the triage service. |
| Forms, certificates, medicals, reports | Please ring to speak to a member of our Practice Team. |
| Fungal infection | Self care at home or consult your community pharmacist for advice. If symptoms persist, please ring and speak to a member of the Practice Team to access the triage service. |
|
Hayfever
|
Self care and consult your community pharmacist*. |
| Head injury | Please go to A&E at the Wrexham Maelor Hospital, Croesnewydd Rd, Wrexham LL13 7TD. |
| Head lice | Consult your community pharmacist*. |
| Headache/migraine | Self care at home or consult your community pharmacist for advice on how to ease symptoms. If symptoms persist, please ring and speak to a member of the Practice Team to access the triage service. |
|
Indigestion/heartburn
|
Self care at home or consult your community pharmacist* for advice on how to ease symptoms. If symptoms are severe, please ring and speak to a member of the Practice Team to access the triage service. |
| Injection of medication | Please ring to book an appointment with a practice nurse. |
| Insect bites | Self care or consult pharmacist for advice. |
|
Mental health
|
There is lots of self help available for mild mental illness (please see Health and Wellbeing Advice). If mental illness is more severe, please ring and speak to a member of the Practice Team to access the triage service. |
| Moles | There is lots of information available on NHS Choices to help you decide whether you need to get your mole checked. If you are still unsure, please ring and speak to a member of the Practice Team to access the triage service. |
|
Nappy rash
|
Self care with advice from community pharmacist* or consult your Health Visitor. |
| Neck pain | Self care with advice on pain management from community pharmacist. If pain in severe, please ring for an appointment with the advanced physiotherapist. |
| Nosebleeds | If bleeding is severe/uncontrollable go to A&E. If problem is recurrent/mild please ring to book an appointment with a GP. |
|
Penis pain/soreness
|
Contact the Sexual Health Clinic. If problem persists, please ring to book an appointment with a GP. |
| Period problems | If mild consult a pharmacist*. If not settling/you're worried please see a GP. |
|
Rash
|
Self care with advice from community pharmacist. If symptoms persist, please ring and speak to a member of the Practice Team to access the triage service. |
| Rectal problems | Self care with advice from community pharmacist. If symptoms persist, please ring and speak to a member of the Practice Team to access the triage service. |
|
Shingles
|
Please ring and speak to a member of the Practice Team to access the triage service. |
| Sinusitis | Consult your community pharmacist. If symptoms persist, please ring and speak to a member of the Patient Services Team to access the triage service. |
| Skin conditions | Self care with advice from community pharmacist*. If problem persists, please ring to book an appointment with a GP. |
| Smoking cessation | You could contact www.helpmequit.wales or consult your pharmacist*. Lots of pharmacies run smoking cessation services. |
| Sore Throat | Consult your community pharmacist*. If symptoms persist, please ring and speak to a member of the Practice Team to access the triage service. |
| Stings | Consult your community pharmacist*. If symptoms persist, please ring and speak to a member of the Practice Team to access the triage service. |
| Stitch removal | If the procedure was done at the practice you can use our HCA or Nurse for suture removal (you'll have been given an appointment card during the procedure). If procedure was done elsewhere please use the Grove Road Clinic, Wrexham. LL11 1DY. Phone 01978 318420 to book an appointment. |
| Strokes | If acute stroke symptoms seek urgent help/call 999 |
| Styes | Self care with advice from your community pharmacist. |
| Sunburn | Self care with advice from your community pharmacist. |
|
Threadworm
|
Self care with advice from your community pharmacist*. |
| Thrush | Self care with advice from community pharmacist*. If symptoms persist, please ring and speak to a member of the Practice Team to access the triage service. |
| Travel advice & vaccinations | Please ring to book an appointment with a practice nurse. |
|
Urine infections
|
Self care with advice from community pharmacist*. If symptoms persist, please ring and speak to a member of the Practice Team to access the triage service. |
|
Vaccinations
|
Please ring to book an appointment with a practice nurse. |
| Vaginal discharge/pain | Advice can be obtained via pharmacists or the Sexual Health Clinic. If problem persists, please ring to book an appointment with a GP. |
| Verrucas | Self care with advice from your community pharmacist*. If problem persists or you're worried, please ring to book an appointment with a GP. |
| Vomiting | Self care with advice from community pharmacist*. If symptoms persist, please ring and speak to a member of the Practice Team to access the triage service. |
|
Warts
|
Self care with advice from your community pharmacist*. |
| Wound infection | Please ring and speak to a member of the Practice Team to access the triage service. |