Welcome to Strathmore Medical Practice
Covid Vaccine Update 21.01.2021
DO NOT CALL, USE eCONSULT OR THE ENQUIRES EMAIL TO CONTACT YOUR SURGERY ABOUT THE COVID VACCINE. THE NHS WILL CONTACT YOU WHEN IT IS YOUR TURN.
There is lots of information about the vaccine on the Public Health Wales website:
Thank you for your support and cooperation.
DECEMBER 29th 2020
PLEASE DO NOT USE ECONSULT FOR PRESCRIPTION ENQUIRIES UNLESS YOU ARE HAVING A REACTION TO YOUR MEDICATION. IF YOU REQUIRE INFORMATION REGARDING YOUR RECENT PRESCRIPTION PLEASE CALL THE SURGERY ON 01978 352055. WE ARE VERY BUSY BUT WE WILL ANSWER THE PHONE AS SOON AS WE ARE ABLE TO. THANK YOU FOR YOUR CO-OPERATION.
We have set out below the steps we have had to take to continue providing a service to you during this crisis. Please read the following carefully.
We ask all our patients to understand that all our staff are also people like you who have families and children, who share your anxieties and frustrations.
Our staff are dedicated and hardworking; they are making personal sacrifices to ensure that we can maintain a service to you during this crisis – please show them the respect they deserve.
We are putting the following measures in place during this crisis NOT to restrict your access to medical care but to comply with the governments’ social isolation policy which will ultimately keep patients and our staff safe from Covid 19 and allow us to continue providing a service to our patients.
We ask that you play your part by acting responsibly, not abusing our staff and working with us during this crisis.
It will only take one infected patient in the wrong circumstances to close this surgery down.
For Medical Concerns – during this crisis we are asking all patients to contact the surgery via eConsult first and only via the phones as a last measure.
EConsult can be accessed by going to our website at https://www.strathmoremedicalpractice.wales.nhs.uk
If you are unable to complete an eConsult you can try phoning the surgery but you may have to wait or fail to get through as at this time our phones are very busy and we have a limited number of staff available to answer the phones.
Upon receiving your eConsult a member of the surgery team will review your request.
We will deal with your request and we may need to contact you but this may not be immediately so we ask you the bear with us.
If as a result of your request you are asked to come to the surgery for a Booked Appointment with a member of our clinical team please come to the main entrance at Strathmore Medical Practice and a Medical Receptionist will look after you.
If there is a queue of patients, they are usually waiting for the pharmacy. Please just check with them and if that is the case please come straight to the reception.
In order to minimise the spread of infection come please attend your appointments, five minutes before your allocate time.
Do NOT turn up for your appointment early.
Do NOT bring anybody else with you, unless you need to be accompanied by a carer to your appointment
Only one person allowed in the lift.
Please wear a face covering that covers your mouth and nose to attend your appointment.
For Prescriptions – in order to prevent infection spread we are asking all patients to sign up for online services so that you can order your repeat medication electronically and then your prescriptions can be sent direct to a pharmacy of your choice; without the need for paper which may increase the risk of cross-contamination / infection spread.
If you would like to use MHOL when you are next in the surgery please bring proof of ID and one of our staff members will deal with for you.
Early request for any medication will be rejected as surgery capacity needs to be focused on ensuring all patients have their repeat medication on time.
You will need to take personal responsibility to ensure that you order your medication in sufficient time to ensure continuation of supply.
We cannot be held responsible if you put yourself in a situation whereby you will run out of medication because you have not ordered more medication in sufficient time.
If you have a prescription query these need to be sent to us via eConsult.
If you come to the surgery to collect your paper prescription, please come to the main entrance at Strathmore Medical Practice and a Medical Receptionist will look after you.
If there is a queue of patients they are usually waiting for the pharmacy. Please just check with them and if that is the case please come straight to the reception. The medical receptionist will give you your paper prescription and then you will have to go and join the queue to collect your medication from the pharmacy.
For Sick Notes – all requests for sick notes should be made via eConsult;
If you are self-isolating as a result of government policy and have been asked by your employer to request a sick note from your GP can you please advise your employer that guidance has already been issued by the government for employers to use their discretion around the needs for medical evidence as this will unnecessarily increase the burden on the NHS.
We are advised that via the NHS 111 website you should be able to obtain a notification which can be used as evidence for absence from work, if required.
We are starting to put in place patient services in a phased manner. However, this will take time, please bear with us.
As a surgery team we are meeting daily to respond to changing circumstances and we will be updating this action plan on a regular basis as the crisis develops.
Lastly we would like to thank all our patients for your support and co-operation during these challenging times.
Strathmore Medical Practice
Any patient who is worried that they may have Coronavirus should follow this link to the NHS Direct Covid-19 symptom checker:
Please do not come to the Health Centre. If you have been advised by a health professional to self-isolate please click here for guidance on how to this.
Further information, including advice for recent travellers, is also available from the Public Health Wales website:
Members of the public can help protect themselves and others by always carrying tissues, and using them to catch coughs or sneezes. They should bin the tissue, and to kill the germs, wash their hands with soap and water, or use a sanitiser gel. This is the best way to slow the spread of most germs, including Novel Coronavirus (COVID-19).
This is a summary of the precautionary measures we have taken so far:
Online booking of appointments has been suspended
This is to allow us to screen patients before they book appointments to ensure that any suspected cases of Coronavirus are identified and handled appropriately.
We thank you for your cooperation and understanding.
This page provides you with details of the services and facilities available at this practice. Please use the menu above to find the information that you need.
We are a long established group practice which dates back to 1923 when it was set up by Dr Glyn Evans, which makes it one of the oldest practices in Wrexham. What started as a one man practice has gradually grown so that there are now 5 Doctors.
The practice premises underwent a major refurbishment in 1999 and we are now able to accommodate a variety of in house services served by the latest technologies. In 2016 we have added a new room to our building to accomodate increasing workload and in 2017 we had television screens installed in all waiting areas.
Improved disabled access includes access ramps, a low level check in desk and disabled toilet facilities both situated on the ground floor, and a lift to the 1st floor. The practice is also equipped with hearing loops and visual display units on both floors. Situated near to the town centre the practice is on a major bus route and is within walking distance for many of our patients.
We are a friendly team of professionals whose aim is to look after you and the health needs of your family. All our staff are trained to put your needs first, so if you are worried or unsure then do please ask and we will be pleased to help.
We currently offer what we hope is a user-friendly service that people find easy to access. The principles we adopt reflect themselves in the caring, courtesy and quality of the service that we offer.